Effective Date: July 2026
Dune Drifters Tourism LLC (“Dune Drifters,” “we,” “our,” or “us”) operates the Desert Safaris Dubai website and provides desert safari tours, city tours, dhow cruises, and related tourism services across Dubai and the UAE. This Privacy Policy explains what information we collect when you browse our site, request a quote, or book a tour, how we use it, and the choices you have.
By using this website or making a booking with us, you agree to the practices described here. If you have questions before or after booking, our team is reachable directly on the Contact Us page.
Who We Are
Dune Drifters Tourism LLC operates DesertSafarisDubai.com and provides desert safaris, city tours, dhow cruises, dune buggy adventures, quad biking, & other tourism experiences across Dubai & the UAE.
We are a registered tourism company operating in Dubai under the applicable regulations of the Dubai Department of Economy and Tourism (DET). If you require company registration or licensing details for official verification, please contact our team directly.
Office 707, 7th Floor, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.
Information We Collect
When you enquire about or book a tour, we may collect:
- Full name
- Email address
- Mobile or WhatsApp number
- Hotel or pickup location
- Tour preferences and number of guests
- Booking date and travel details
- Any messages you send us through our contact form, email, WhatsApp, or phone
- Basic technical data — IP address, browser type, device type, pages visited, approximate location — collected automatically when you use the site
- Payments are processed by our third-party payment providers. We do not store full card numbers on our own servers.
How We Use Your Information
We use the information above to:
- Confirm and manage your booking
- Coordinate pickup and on-tour logistics
- Respond to enquiries sent via the Contact Us page or WhatsApp
- Send booking confirmations and service updates
- Improve the site and the booking experience
- Detect and prevent fraudulent bookings
- Meet our legal and tax obligations in the UAE
If you’ve opted in to promotional messages, we may occasionally send offers on new tours or seasonal deals. You can unsubscribe at any time by replying “STOP” or contacting us directly.
Cookies
The site uses cookies to remember your preferences, measure how visitors use the site, and keep the booking flow working correctly. You can disable cookies in your browser, but parts of the site — including checkout — may not function properly without them.
Sharing Your Information
We do not sell or rent your personal information. We share it only where necessary to deliver your booking — for example, with the transportation or camp operators running your tour, our payment processor, or our website hosting provider — or where required by UAE law.
Data Security & Retention
We use reasonable technical and administrative safeguards to protect your data, though no online system can be guaranteed 100% secure. We keep booking and communication records only as long as needed to complete your tour, handle any post-trip queries, and meet UAE accounting and legal retention requirements, after which records are securely deleted or anonymized.
Your Rights Under UAE Law
As a UAE-based business, our handling of your personal data is governed by Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Subject to that law, you may request access to the personal data we hold about you, ask us to correct inaccurate details, request deletion where legally permitted, or withdraw consent to marketing communications. To exercise any of these, use the contact details below.
(Client/legal note: this paragraph names the correct governing law, which the original draft didn’t. It has not been reviewed by a UAE-qualified lawyer — recommend sign-off before publishing, particularly around data retention periods and any DPO contact requirement if applicable.)
Children’s Privacy
Our tours are open to families, but our website and booking systems are intended for use by adults. We don’t knowingly collect personal data directly from children without a parent or guardian’s involvement in the booking.
Changes to This Policy
We may update this policy as our services or legal obligations change. The current version is always the one published on this page, with its effective date shown above.
Contact Us
Dune Drifters Tourism LLC Office 707, 7th Floor, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
Email: reservations@desertsafarisdubai.com | Mobile / WhatsApp: +971 55 962 7008 | Landline: +971 4 342 3428
For booking-specific questions, see our Terms & Conditions & Refund & Cancellation Policy.
